Picture of Tom
Tom E Smith
Digital Consultant / Agile Coach


I am an agile consultant; providing services covering agile transformation, digital transformation, agile coaching, product management and project management.

I am a Certified Scrum Master, Certified Scrum Product Owner and Certified Lean Kanban (KMP1) practitioner, with a track record of implementing agile and lean techniques to help clients more effectively achieve their goals.

My experience covers both business and agency contexts, and working with organisations of varying size; from large multi-nationals to small non-profits.

I ensure that delivering business & customer value is at the core of all activity and I pride myself on helping clients to achieve their objectives, even in short timeframes, or with scarce resources.

I come from a full stack web development background, with specialised knowledge of the Umbraco Content Management System (CMS) and am an Umbraco Certified Professional.


Project & programme delivery

Whether you're starting off a new project, or need someone to step into an active workstream, I can help. My experience covers leading both large programmes of work and individual project teams.

Using proven agile techniques, specifically tailored to your organisational context, I will ensure that value is delivered on time and within budget.

I am adept at managing client & stakeholder expectations and am used to business / customer facing roles.

Product management

If you're looking to get a new product to market, or want to improve an existing product, I can help.

I have significant experience with agile techniques covering the entire product management lifecycle; from strategy to roadmap planning, prototyping, delivery, maintenance and eventual decommissioning.

I always ensure that products deliver outstanding customer & user experiences, whilst achieving their stated business outcomes and performing against KPIs.

Agile coaching & transformation

I am passionate about implementing agile methodologies; both to increase organisational effectiveness, and as a catalyst for wider positive cultural change in the workplace.

I have experience working at all levels; from being embedded within implementation teams, to coaching traditional project management teams, to providing consultancy on wider organisation transformation.

With all teams, I maintain a focus on delivering value and foster a culture of continuous improvement.