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Tom E Smith
Agile project and product management specialist


I am an agile project and product management specialist, providing services covering transformation, coaching and delivery. I am a Certified Scrum Master, Certified Scrum Product Owner and Certified Lean Kanban (KMP1) practitioner, with a track record of implementing agile and lean techniques to consistently deliver business value on time and within budget.

I am adept at leading both large programmes of work and individual project teams. My experience covers both business and agency contexts, and working with organisations of varying size; from large multi-nationals to small non-profits.

I come from a full stack web development background, which helps me to understand and engage with development teams, and ground stakeholders in the art of the possible. I have specialist knowledge of the Umbraco Content Management System (CMS) and am an Umbraco Certified Professional. I am a believer in the transformative power of digital; applying advanced technical knowledge in a relatable manner, as well as emergent trends where appropriate.


Project & programme delivery

Whether you're starting off a new project, or need someone to step into an active workstream, I can help. My experience covers leading both large programmes of work and individual project teams.

Using proven agile techniques, specifically tailored to your organisational context, I will ensure that value is delivered on time and within budget.

I am adept at managing client & stakeholder expectations and am used to business / customer facing roles.

Product management

If you're looking to get a new product to market, or want to improve an existing product, I can help.

I have significant experience with agile techniques covering the entire product management lifecycle; from strategy to roadmap planning, prototyping, delivery, maintenance and eventual decommissioning.

I always ensure that products deliver outstanding customer & user experiences, whilst achieving their stated business outcomes and performing against KPIs.

Agile coaching & transformation

I am passionate about implementing agile methodologies; both to increase organisational effectiveness, and as a catalyst for wider positive cultural change in the workplace.

I have experience working at all levels; from being embedded within implementation teams, to coaching traditional project management teams, to providing consultancy on wider organisation transformation.

With all teams, I maintain a focus on delivering value and foster a culture of continuous improvement.